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Blackberry KeyONE Teardown – and GIVEAWAY!!

Blackberry KeyONE Teardown – and GIVEAWAY!!


The Blackberry KeyOne is the first smartphone
ever to remove itself from my Shelf of Shame. The Shelf of Shame is a spot for smartphones
that have failed my durability tests. BlackBerry stepped up really quick after the
issue was brought to light, and fixed their fatal design flaw in the KeyOne, which is
extremely impressive of them. But even with the problem fixed, this whole
situation has left me with two extremely broken phones. Today is the day we bring them back to life,
and if I’m successful in fixing both, I’ll give one away. Let’s see what happens. [Intro] I’m pretty sure that the only thing not working
on these phones is the screen itself. The rest of the phones are pretty solid. We’ll start with the phone I tested first,
the one that had no adhesive under the screen. The back panel can unclasp, it will never
fall off on it’s own, but it’s only held in place by plastic tabs and a small bit of adhesive
towards the bottom – much easier access than any of the Samsung phones that are all glued
shut. Up at the top of the battery, the connector
is screwed in with two Philips head screws. I’ll set these off to the side and unclasp
the battery connector with a plastic pry tool. The goals here is a screen replacement so
I’ll jump down to where the display ribbon cable connects. The display ribbon is under a bracket with
two more Philips head screws. I’ll twist that off to the side after the
screws are out, and unsnap the screen ribbon just like a little Lego. The ribbon was previously ripped in half during
my durability test, leaving the old screen pretty useless. I did find two replacement screens though. Pulling off the red protector reveals that
the replacement screens do not come with adhesive pre-installed which is fine. There are several ways to attach the screen. I’m going to use my normal double sided tape
method, but it is possible to buy the permanent glue type stuff that BlackBerry used for their
display the second time around. Once my double-sided tape is in place, I’ll
tuck the little ribbon cable through the slot in the frame and set the screen down inside
the phone. Then I can plug the screen into the motherboard
from the back. It’s an incredibly simple design. Screens are usually the first thing to crack
or break on a cell phone, so it’s night that BlackBerry made the repair so simple. I’ll screw the bracket on over the screen
connector to keep it from popping off if you ever drop the phone. And I’ll plug the battery back in. My phone was dead after sitting around for
so long, but plugging it in and turning it on revealed that our screen replacement was
successful, and the phone is still 100% functional, even after all of it’s abuse. Since the screen repair was so shockingly
easy, let’s jump back in and see how hard it is to swap out the battery on the BlackBerry
KeyOne. I’ll turn the phone off again, unplugging
the battery, and then jump down to the bottom of the phone where there are 7 Phillips head
screws guarding the charging port. Removing these allow the back plastic to pop
off exposing a non-removable charging port. This is unfortunate since charging port replacements
are rather common in the cell phone repair world – not as much as a broken screen or
battery of course, but it is nice when they can be replaced. Now normally most smartphones have an easy
way to remove the battery, whether they have the magical pull tabs like the iPhone, or
adhesive that is softened by heat like the Samsungs. Some batteries are relatively easy to pull
out even if they are technically not replaceable, and this is not the case on the BlackBerry
KeyOne; the battery adhesive is pretty permanent. Heat did not soften the adhesive. Puncturing the battery would be catastrophic
but it is hard to avoid when the adhesive doesn’t let go. In the end it was brute force that got out
the battery. Batteries are definitely not supposed to be
bent like this and I probably should not reuse this particular battery anymore. The large chunk of adhesive under the battery
would have been the perfect size for the back of the screen. It’s almost like they should have switched
those around. This battery replacement is a nightmare…and
rather dangerous. And now for the second screen. This is the lesser abused of the two BlackBerry
KeyOnes I have, and this is also the one that I’ll be giving away if the screen replacement
is successful. The process is identical to the first phone. Pulling off the back cover, unplugging the
battery, and getting those two screws off the bracket that are holding down the screen. I add a little bit of my own adhesive to the
back metal panel, and I’ll tuck the screen ribbon through the metal back and set the
whole thing down in place again. This is seriously one of the easiest phones
out there to do a screen replacement on. Testing out the screen after all the screws
are back in and the battery is reconnected. It is again a success which means that one
of you guys now get to keep this phone. I’ll pick one random re-tweeter of this tweet
over on my Twitter. I’ll also link this tweet in a video description
and that one random person will get a BlackBerry KeyOne of their own. I’ll list all the details and stuff down in
the video description of this video, so make sure to read through those. Huge thumbs up to BlackBerry for building
such a solid phone this second time around. I’m definitely a fan. Come hang out with me on Twitter. Thanks a ton for watching, and I’ll see you
around.

100 thoughts on “Blackberry KeyONE Teardown – and GIVEAWAY!!”

  1. Your durability and tear down videos are great. 🙂
    Would you be able to do a durability test on the LG X Charge that came out early this year?

  2. Adhering the screen to the frame this way will cause the sides of it to lift a bit and won't be long before dust and other stuff starts to build up inside.

  3. Will you do a durability test and teardown of the essential phone? I read that its very difficult to repair. Thanks in advance

  4. Hey, Zack, I would like you to do a durability test of the Redmi Note 4, I want to know the durability because I would like to buy a Redmi Note 4 for myself.

  5. Looks nice to work on, but I wouldn't want that phone as my daily driver. The keyboard strikes me as a complete waste of time. Too small to be effectively usable, and not as flexible as an OSK, but also taking up a lot of space which would be better used supporting more screen.

  6. sir i am big fan of yours your description box is well layout and the teardown video is the best sir i think blackberry should improve their buildquality because their phones are loom rigid but they are not they can easily bend by low pressure applyi on them i hope that you will select me sir i am waiting for your reply

  7. I had to replace the display of my Lenovo P70. First I tryed to get it in place with double sided tape like you but it was holding it up for 3 days 😀 Then it just started falling off. So I had to buy a glue. Bought a b-7000 for 10lv(лева)~5$ and for now it's okay I don't see any issues. 3 months since I replaced it.

  8. The battery is the singular reason I won't buy this phone. I thought, ok a not so difficult back cover removal, only to be followed by a ridiculous battery adhesion. Which is there for one reason, to ensure you don't do it but rather buy a new phone.

  9. Hey Jerry great video. I’m wanting to get a smartphone that is very durable. I don’t want a phone that is too slippery in the hand and therefore if it falls It has to be able to take some minor falls. Of all the phones you have had and worked on can you suggest any good durable wouldn’t need a case phones?

  10. Oh cool. I created a motherboard disassembly for this phone on iFixit in June. I really like your videos you do a great job contributing to the repair community!

  11. Hey Jerry, I did all of this and my screen still won't work. The 3 buttons in the center will respond to touch, but no display on the screen at all. Do you have any tips?

  12. JerryRig I need some help please. So I'm replacing the back cover on my KEYᴼᴺᴱ cause I broke it, Well I can't get the new one on or the old lol. How do I get the camera cover part to go into place,? That's what is holding me up. Please let me know how you do it. Thanks

  13. I wonder if you could make a video of inexpensive phones. I live in Argentina, and this phone retails for 700 bucks. I love it, but would love to know if there are any inexpensive phones that whitstand the test. Thank you!!!

  14. Hi I really need a hand and wonder if you can help me, ive removed the backdoor of my keyone to dry it after it got wet. The phone seems fine but im having a very hard time clipping the back over on particularly where the camera is. Can you please let me know the trick to re attaching the back panel? Id really appreciate it if you could! Thanks 🙂

  15. Hi Jerry. I used the double sided tape to adhere the screen to the body of the phone and the screen fell out, the foil sticking to the inside of the body of the phone but separating from the screen. Now I understand why Blackberry glued the screen along the edges rather than adhering it from the back. The foil came away from the screen and got stuck in the phone and had to order another screen.

  16. SUUUPER easy screen replacement. Except for reinstalling the back cover. Took me forever to realize that you have to angle the cover completely perpendicularly (from the top, where the camera is) to slide it into the notch at the top and then tilt down for the rest of the tabs.

  17. I know I'm probably not going to win but I love your videos and keep doing what you're doing you're the best YouTuber ever

  18. I just sent mine to the warranty service because of the LCD (popped right off the frame), in case it comes back unsuccessful, I will replace it myself…thanks to you man 😉

  19. "Replacing the battery is a nightmare"
    Thanks lol Seeing as mine keeps heating up and I know thats a bad sign for batteries, I'll be returning it

  20. This is my next phone as soon as my G6 dies. They finally got the proportions right and the software is actually reasonable to use for everyday tasks.

  21. the teardown is pretty easy. The top shim gets ruined most every time, so you better have replacements.

    Putting a new screen on properly has proved difficult.
    The problem is that the LCD is actually larger than the digitizer, so there is a lip overhang that has to contact the upper plastic framing (not the lower metal center area) of the phone. The first replacment I put on there, afterwards I noticed the lower left and right edges had some light bleeding through. Its because the glass was not contacting the frame.

    so its either going to have to be .5mm-1mm 3M double sided tape, or using h9000

  22. Hey Whats the adhesive that Blackberry uses for the newer version? Im trying to save a buck and get a broken one and repair it myself, B ut I want to make sure its secure

  23. BLAH, BLAH, BLAH, BLAH, SAME SHIT, LIKE BY SAMSUNG, APPLE, MOTOROLA.
    For change a Battery, you must "open", destroying complet Cell Phone, two Side!

  24. BLACK BERRY 857, I CAN CHANGE BATTERY IN ONLY 2 MINUTES!!!
    Today, if you want change Battery, you must open complet Cell phone, because Com
    pany,s are stupid, no Brain! High Technology with Changebaterry problems!!! Old Cell
    phones with very simples open by Battery change!!!

  25. Bro You have a lot of subscribers, you are very famous, I think I watched almost all of your videos, but why you don't arrange giveway?????

  26. How the hell did you put back the backpanel!? There is a lip that cant get under the top alu frame.

  27. Hi Jerri, big fan. I swapped my ketone battery in 3 minutes. Old battery fully intact, not bent and no heavy adhesive. And side note I've never had any screen issues. And I have had it for 3 years. Guess I'm one of the lucky ones. Keep making videos, preferably BlackBerry.

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