70 thoughts on “Every Tesla Model 3 Repair I’ve Had and Outcome – Body Damage Update”

  1. Thanks for sharing Ben. We’re picking up our Model 3 on Friday in Fremont so it’s good to hear that the build quality had improved. Excited to finally drive my own!

  2. If you take it to the service centre, make sure you tell them not to wash it! They messed up the paint and there are micro-scratches all over the car (visible in sunlight on the black paint).

  3. Def tough being such an early adopter. My March car (Luna) has been strong as a bull. Thanks for paving the way for us for a smoother ride!

  4. I picked up my Model 3 on August 7th, 11 days later I found a crack in my glass roof, only not nearly as cool looking as yours. The earliest date I could get to bring it in to be fixed is Sept. 6, and out here in the boonies it's a two & a half hour drive to the nearest service center. They also said they'd likely keep the car for several days so they're giving me a loaner car (probably gas). Several people who've seen the crack agree it's probably a stress fracture, in which case it should be covered under warranty at least. We'll see how it goes, the repair process is reportedly a lot more frustrating these days.

  5. No issues with mine after 1 month except the damage to the trunk from backing into another car. Very minor but highly annoying.

  6. reason why other newer owners do not have those issues is they get replace in the assembly line that way they don't have 1000 plus cars with the same issue

  7. Did you damage your Tesla. That’s an expensive repair. Be more careful next time. At least they replace what goes wrong. 👍 still nice cars.. 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

  8. July delivery and I also have phantom touches after I clean the screen in cleaning mode. I have had software updates.

  9. If I was Frunkyea rentals, I wouldn’t rent you one, you Tesla wrecker you! I’m now going to look at mine a bit closer after you drove it a few weeks ago 😉

  10. Took delivery of my M3D two weeks ago (VIN 54xxx) and there was no freon in a/c and the frunk lid edges would nearly collide with fender panels upon closing. I could have refused the car but after waiting 2 years thats hard to do. Took it to Tesla service and they said a/c had a crimped o-ring and they adjusted the frunk so it had perfect gaps all the way around. I'm very satisfied with the M3 now but it goes to show there may still be some QC issues with the AWD units built in the "tent".

  11. When I saw the list I thought wow. But since many were proactive fixes by Tesla, that's great. My 124xx May delivered car only had a door gasket issue and a defective front speaker grille. Body is great except for one headlight slightly sticking out more than the other. My second gen seats are great. Vampire loss is down to 1.5 miles per day after the last couple software updates.

    Thanks for great videos and I hope your car is fixed soon.

  12. Guys, great video, but I just want to let you all know, that my calculations were good, I mean I have a GT Mustang 2014, payments 380 a month, and now a Tesla 2013 s60, my payments are 575, and I commute from Garland TX to Melissa Tx to work as a teacher, now guess what, if I drive the GT my payments and gas cost are more than if I drive the Tesla even I charge at home, all the time,

  13. The Aero wheels should match the body color to bring the design together with the "missing" grill. On the colors where that happens you can see what I mean… Looks way better than the premium wheels or any other combo I have seen.

  14. i got mine june 6 in canada, and had the screen glitch issue once or twice. i assumed it would get fixed with a software update. there's a fit & finish issue around the driver side headlight where the body, the hood, the headlight and the bumper look nice & clean on the passenger side but are a mishmash on the driver's side; i have decided to keep the car this way as a memento of the frenetic ramp-up of early production. i'm sure later models will be perfect, so i consider it a rarity.

  15. My VIN is 15xxx. It was delivered to my home in mid-April. The closest Tesla service center is over a five-hour drive away. I have had two Tesla 'ranger' visits (closest Ranger is 2.5 hours away). First one was to replace the two key cards that had been lost (my fault, don't ask), while he was there he re-aligned the trunk lid very well (his first). Also, I pointed out a ding in my driver door chrome (it came that way and you could only see it in the sun from an angle, just an annoyance). He said he would replace it the next time he was in town, which he did a few weeks later at my home. During the first few weeks, I had several software/re-boot issues (e.g., the rear camera went out, a hard reboot solved this), but none since then. The only item on my list now is some interior trim on my A-pillar is askew, haven't called about that yet. I haven't had any of the more serious issues like the wind noise some of the earliest models reported (very quiet at highway speeds, as long as the roads are smooth) or any of the issues described by Ben. I'm very impressed by the Ranger service, but I'm not sure I'd be comfortable owning this car out of warranty and so far away from a service center. I'll worry about that in three-plus years. I am pleasantly surprised how much I'm loving my Model 3 and Tesla's 'Appleish' customer service. It would be great if Tesla would offer an extended warranty for the Model 3.

  16. You’re not alone. However, I’d rather not post details since they wweee really great at taking care of all the issues.

  17. In Norway they use more than 3 months for repairs on a model S and X. Really the biggest risk for me looking at the model 3..

  18. are you serious??? Why buy this car? Do you like pain??? Now seriously. Tesla has major quality issues. I hear the same from the model s and x! Its unbelieveable that you are happy with your model 3 with so many issues! A new car shouldnt have 1 issue let alone so many! I love the idear behind tesla and their cars in theory. But till the quality issues are dealt with, i wont buy one! Tesla disappointed many customers by this. Tesla should focus on quality first and than on production numerbs. Thats why i loved the idear of privatication. If i buy something new i want it to be premium and function at premium, or its garbage…. There are so many numbers on this quality issue, so many people have been impacted by this, so many people who regret getting a tesla. I dont get it. If you love creating something and you produce it. and you really care about your product. Than why does musk let so many cars in poor quality out the factory???? Musk knows that a large Percentage of cars tzhat are leaving the factory are not in premium shape! And he does nothing about that. The numbers of repairs directly after delivering the cars are staggering. Tesla knows this! but they do nothing about it. I know a gury 3 years ago who bought a tesla s. This guy has to to let 16 issues fixxed in the 6 month after the buy. The car was 3 month in the service shop! There are so many people who share this story!!! Its a shame. Why do i write this?????? Because i care and love the product in theory. If it was build premium and deliovered without flaws i would buy a tesla model s instantly!!!! Sadly i sont want to be the 25% of people getting a vaulty car. Sorry Musk and Tesla. Plz spend time makin shure every car that goes out of your factory is premium without flaws. Other car manufacturers learned how to do that tesla and Musk could too. I predict quality issues will inhibit tesla growth, not production numbers! If tesla has a reputation as beeing a low quality car manufactorer all is lost. To change the reputation is almost imposible! If Musk and tesla are not carefull this might soon happen. Customers dont accept qualöity issues in the car bussiness. Thats a fact.

  19. I have a model 3 long-range rental rented through turo and it only has one issue and that is kind of like the one that you had planning your car but it was not planed and the little plastic piece right there probably got too hot from sitting on black tarmac which is fairly common in the area I live in during one of our hot days that was a hundred degrees and that side of the car being in the sun probably but other than that the car is in great shape set for the guy who owns the car kind of scraped the passenger mirror a little bit so there is a scratch on the passenger mirror but it's been a great car for me to drive as a rental car $0.22 a kilowatt for supercharging in my area so I owe him $8.80 for going in supercharging the car it's been a great car fun to drive really neat it's just my needs for a car being a full-time Uber driver or something that I can go 400 miles non-stop on or if I have to stop either it's on my way to go pick up somebody or after I've given her a ride and I need to make it a quick stop naughty stop where you have to stop for 30 minutes to an hour to charge.

  20. Had my model 3 for a little over a month. Have had no major issues. Minor pain defect that isn’t noticeable i plan to just appreciate as part of the cars character. 2 loose plastic pieces that i was able to pop back in myself. Other than that the car was perfect and no service appts! So happy with the quality of my car!

  21. Can you please ask TESLA to provide a split screen option, where we can see the map, and a small display of the rear-view camera?

  22. Thx for the video Ben. I am in Montreal Canada and my Model 3 got sideswiped just three days after I took delivery….OUCH! Last word is the final piece (rear panel) will only be arriving in California next week (3 months afterward accident). Early adopters or not, TESLA must improve parts for their repair partners. I'm not happy and nor is repair center which has 4 model 3s waiting for parts.

  23. Sounds like you've had your share of challenges, but like you said it's par for the course for being an early adopter. I got my Model 3 in May/June and things have been going smoothly (e.g. no problems yet). Haven't taken it on any long road trips yet to really push the battery – mostly just to and from work. Love the ride, interior trim, and the overall experience is a heck of a lot of fun to drive. Appreciate the openness and candor of your podcast. As always, great work. Keep it up!

  24. The amount of issues in this new 60k car sure is staggering…..warranty or not, that seems seriously amateurish.

  25. I think this type of situation is one of the more exciting things for me as a long-term reservation holder… I won't even be able to consider a Model 3 for at least two years but like Tesla does, seeing the car evolve from July 2017 to sometime in 2020 should be cool. I think that time frame is a bit short to think that a front fascia refresh would occur but a 2020ish Model 3 will be worlds different from the early-run cars (yes, I know the OTA updates keep the cars all current software-wise). I can't wait to see what Tesla is doing with the cars at that point.
    Thanks for detailing the progression of your car and taking 'the hit' with a first-run version of the car. Always a learning curve and growing pains, I guess!

  26. Thanks Ben. Good to hear that new M3 came out is better fixed. I don't wanted the problem said on yahoo's news said Join welding not so alignment and missing bolt. Thanks again Ben. Thumb up

  27. Great video! Do you think that owners of luxury cars (I would consider a Tesla a luxury car) have a little bit more grace for cars they get that maybe are up to snuff?

  28. Knock on wood: Pleased to say that I've had Telsa out once in 4 mos of Model 3 ownership. They replaced airbag unit in the steering wheel as there were indentations on it found at delivery. The other fix was to the chrome trim above the doors that was scratched by the window tinter (and they paid for). Love the house service. Awesome ownership experience!

  29. Phew, happy that I cancelled my Model 3 reservation. I hate to go to a dealer or service center. For me personally after 3 times I would give them back my keys. Also 60k was too high for me spending on a car. I drive the new Mini Clubman now, just got the first service (just some oil and filters) after 1 year and 15k miles. Car before was a Renault megane, service schedule was once a year or every 20k miles. Never had a thing (just some brake pads, tires and some oil change) and drove 100k miles in 4 years, car costed me 25k dollars, car looked like new when i sold it. My next car i'd like to have an EV, but don't want to be an early adopter. Hopefully model Y would be better and cheaper.

  30. Dude, just buy any Japanese car 1 year old. Plus you can get a truck for the weekend and still have money left over. Oh, but you're saving the planet, how silly of me.

  31. Dang, that car has had tons of things done to it. So much for QA at the factory and assembly process. Hopefully, the later versions don’t have as many problems.

  32. I like the Model X better since I don’t have to worry about hitting a curb on the turns due to the height. That sucks for your side rocker panel but at least it’s a two week turn around vs. 6 months for some people.

  33. I got mine in mid-june and a month in the software updated and the car wouldn't start or charge the next day… so they towed it and it took almost 2 days to fix it but they never fixed any actual thing in the car, just the firmware. Now I never update it right away I set it for like 6-12 hours later in hopes they find any issues with the firmware before I download it 🙂

    Initial fixes, squeak in break clips or something they head it when I came in to get more keycards made and fixed it without me asking. Then a couple weeks later I came in because the button to adjust the passenger seat broke off and the back left tail light was very foggy for weeks on end so they fixed both of those items. So three visits total, one of which I don't really count because I went in for new keycards. I've had it 3 months 😀 I LOVE IT.

  34. I have a Tesla model S and I personally hate it. After my accident happened when a driver ran a red light and I didn’t see my car for over 3 months… I’m not a huge fan. I’m trying not to be salty, but this is not fair. I’m going to sell it as soon as I can and never look back.

  35. Is Tesla dealing ALL OF THESE issues prior to new deliveries? Or are drivers having to bring their cars back after delivery to have these issues addressed..

  36. One thing about the tesla a normal Joe won't be able to afford it in Europe their about 70.000 crazy money good blog

  37. Hi Ben. I've enjoyed all your posts. Would you mind saying how your Rocker Panel repair (Trip #5) went? Cost, time to do the repair, etc?

  38. Wow, you've been through their growing pains, haven't you? Ouch! // I used to work at a body shop and I can't believe that repair cost on the rocker. Yeeouch! // Oh, what was the cost for the glass repair? I knew this was coming, and am really curious how much a single piece of glass like that costs. $2,700 or sumpin'?

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