Hola que tal? Today we’re
going to talk about… Just a second! Do you know how to answer
the phone in Spanish? Answering the phone
can be difficult… What? And hard to understand… What? Let’s take a look
at these two situations: Hello? Hi. Is Julie there? Yes. Just a second. Who’s this? Sara. Yes. Julie. Telephone! I’m in the bathroom! She’s in the bathroom. Do you want to leave a message? No, thanks. Bye. OK. Well, bye. That was
an informal situation. In informal situations,
when you pick up the phone… You usually say… When you are the caller,
and you want to ask for a specific person
you will say: Did you hear what she said? She said… In an informal situation,
if you ask the person to leave a message you can say in Spanish… Now let’s look
at a formal situation: Good afternoon,
WhyNotSpanish Maria speaking. Good afternoon, may I speak
with Julie Gonzalez, please? Yes, just a moment.
Who is calling? Sara Torres. One moment. I’m in a meeting! Mrs. Torres?
Mrs Gonzalez is not available. Would you like to
leave a message? No, thank you.
Bye. All right. Bye. What you just watched there
was a formal situation. Notice that the person
who picks up the phone… …says: The person on
the other side of the line says… In a formal situation
you will usually hear the question Notice how she asks… This is a more
formal way to say Let’s take a look at what we learned today: So, if you’re in an informal situation and you answer the phone you will ask: To ask who is calling you can ask: When you want to speak
to a specific person simply ask: In a formal situation, though, you will need to use
formal greetings. After the greeting,
say who is speaking. If you are asking to speak
to a specific person in a formal context
you should ask: To ask who is speaking you can ask: In both formal
and informal situations If you want to ask the person
to leave a message, you can say: Well, that’s it for today’s lesson.
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if you’re gonna learn a language: Why not Spanish? Chao!