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How to Find the Model, Product and Serial Number on Your Product | HP

How to Find the Model, Product and Serial Number on Your Product | HP


This video explains how to locate the model
number, product number, and serial number on your HP product. It is important to know your model, product,
and serial number when navigating HP’s customer support website. The model number represents the components
and features that define your product. There could be 10,000 HP products with the
same model number. The product number identifies your HP product
within a series. 1,000 HP products could share a product number. Serial numbers are unique to an individual
product. The most common location to find your product
information is on its label. For most HP products the product label is
on its bottom, its side, its top, or its back. On some products, it might be inside a battery
compartment or behind an access panel. Your product label might look different depending
on what HP product you own. If your label does not include your product’s
model number, Check the ink access area of printers, or on the front or top of your HP
product. After finding the model number, write it down
and keep it in a safe place. You can find additional helpful videos at
hp.com/supportvideos and on our YouTube channel, youtube.com/hpsupport.

20 thoughts on “How to Find the Model, Product and Serial Number on Your Product | HP”

  1. La stampante "HP Deskjet 1510 All-in-One Series" di cui conservo la ricevuta di acquisto del 16/04/2015 non funziona !? Sto' perdendo tempo e vista per favore datemi una mano perchè mi serve per la tenuta conti di casa. Ho 80anni e non sono ricco. Saluti, Paggiarin Giancarlo di Venezia-Mestre.

  2. super confused. I'm trying to buy a new battery and there's a bunch of random numbers on my laptop and none of them are the numbers I need and the website is no help. getting annoyed

  3. I am trying to retrieve the product/serial number on a defective HP charger …any help? there are so many numbers/letters…none work when entered

  4. I bought a HP laptop from COSTCO, it has never worked right, they want the serial number. GUESS WHAT ..there is no sticker on the bottom nor is it anywhere to be found. WHERE IS IT, this is ridiculous. HP!%T!& , not that old. WIN 10

  5. My computer has 8 ram and 2 TB of memory, and could not use at least a 00000000.1% of that capacity to put that information in the system and be able to see it with a click?

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