Articles Blog

How to prepare for phone interviews

How to prepare for phone interviews


– Hi, it’s Margaret Buj, Interview Coach, and today I wanted to
give you some quick tips on how to prepare for
telephone interviews. Most recruitment processes will start with a telephone interview these days. And obviously, how you do in that telephone interview will determine whether you’re invited
to a face-to-face stage. So how do you prepare? Firstly, make sure that
you won’t be interrupted and be sure to charge
your phone in advance. It’s happened to me on
more than one occasion that the candidate’s phone battery died during the interview because they forgot to charge it. So don’t do that. Make sure you charge your phone in advance because it’s really not a great impression if your phone battery dies. Also, do your research
and prepare your answers to typical general and
competency-based interview questions. While many phone screens will
be just a brief phone screen with a recruiter that will
maybe take 15 to 30 minutes, sometimes you might be on
the phone for over an hour and you will be expected to
answer detailed questions about your experience and achievements. So make sure that you
prepare your examples using the STAR format:
Situation, Task, Action, Result. Depending on the job, it’s always good to prepare examples of your achievements,
challenging situations, times when you had to work under pressure, times when you had to influence, etc. The good thing about the
telephone interview is that you can have some
notes in front of you, which obviously the interviewer
will not be able to see. Tip number three, smile when you talk. You will sound more confident and relaxed even though they can’t actually see you. You might also want to look in the mirror when you’re on the phone. Do you sound lively and enthusiastic? Make sure you sound enthusiastic like the sort of person they
would want on their team. I remember talking to a candidate once and honestly, he just sounded
like if he was about to die. He just had zero energy in his voice and he just didn’t come
across as the person that you would want to invite to a face-to-face interview. Number four, moderate your pace through the beginning of the call. If you’re nervous, you might naturally talk
a little bit quicker. I am certainly guilty of that myself. So taking a few deep breaths before the interview should help you. Number five, don’t
interrupt the interviewer. I’ve seen so many hiring
managers complain about that. You don’t want to sound like if you’re impatient for them to finish. And finally, be concise. On one hand, you want to
provide enough details about your experience. On the other hand, you can
provide too many details that are actually not
relevant to the question. One hiring manager told me that a candidate took 25 minutes to answer two questions. So you have to be a lot
more concise than that. Lastly, as you obviously
can’t judge the reaction in the same way as you would
in a face-to-face interview, it might be useful to
ask questions such as, do you want me to go into more detail? I hope that you found
these quick tips useful. If you like this video,
feel free to share it and subscribe to my YouTube channel. Thank you for watching
and I will see you soon on another video, bye for now.

Leave a Reply

Your email address will not be published. Required fields are marked *