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Phone Interview in English [7 Tips for Success]

Phone Interview in English [7 Tips for Success]


Hey, it’s Annemarie with
Speak Confident English. This is exactly where you want to be
every week to get the confidence you want for your life and work in English. Recently I’ve been getting many questions
about job interviews in English, especially questions about
how to successfully do a
job interview in English on the telephone. I’m not
going to lie to you. Interviews on the telephone are
particularly tricky and here’s why. Your goal of course is to successfully
do the telephone interview and be invited to the next stage of
the interview process. Their goal is to quickly eliminate as
many candidates as possible so that the company can focus on just a small group
or a small pool of potential candidates and you definitely want to be in that
small group of potential candidates. Today’s Confident English lesson in the
seven tips you learn from a successful phone interview in English are going to
help you get to that next stage of the interview process. All right, tip number one to successfully do a
phone interview in English is to warm up. Now we use this phrasal verb a lot when
we’re talking about getting our body warmed up for exercise. But this
time, I mean warm up your voice, especially if your job
interview is in the morning. The reason this is important is your
voice on the telephone is the only indicator the interviewer
has of your personality, your energy level, your
enthusiasm for the job, and much more so you want
your voice to sound calm, professional, and ready. Have you ever noticed that in the
morning sometimes your voice is a little hoarse or groggy. What that means is you
have to do a lot of things like ______, excuse me, we don’t want to do any of that on the
telephone and you don’t want to take any pauses to drink big gulps of water. That definitely doesn’t
sound nice on the telephone. So before your interview, warm up your
voice by practicing, talking out loud. If you love to sing, sing a little
bit, drink a lot of water or hot tea. Do all of that before the interview so
that when you answer the phone call and you go through all of the interview
questions, your voice sounds calm, confident and clear. And here is another little tip that
I love sharing with my students. When you’re doing an
interview on the telephone, I know that you’re going to be
nervous, everyone is nervous, but I want you to practice
speaking while you’re smiling. Smiling truly changes the
way that your voice sounds. Have you ever noticed that? You can tell when your friend is
really happy on the telephone, it’s because your friend is smiling
and it completely changes her voice. So I want you to practice doing that
during the preparation stage of your interview so that you can smile while
you’re on the telephone in your interview and again, have that more positive
influence on the sound of your voice. But for now, let’s go to tip number two and
this tip is to dress the part. I know that it’s very tempting to wear
your pajamas or your comfy clothes or your yoga pants and a sweatshirt
and a telephone interview. But I’m curious, when you wear things like your pajamas
around the house or your comfy clothes, how do you act? How do you
think, how do you feel? You probably feel super relaxed. You’re very casual and you’re not
so focused on being professional, and that’s great if you’re at home
watching a movie and eating popcorn, but this phone interview
is still an interview, and when you wear business
professional clothes, it changes your mindset. You
change your body language, your tone of voice and the level
of focus or energy that you have. This might seem like such a small step, but it will help you get in the right
professional mindset for your interview. Tip number three is to answer
the phone professionally. If you have a telephone
interview scheduled, then you know the exact time that
the interviewer will be calling you, so you should never answered the
telephone with something like hello. Do you notice the intonation
in my voice? Hello? That intonation indicates uncertainty
or a question and you should never have that kind of uncertainty in your voice
when you’re answering the telephone to begin your phone interview, you want to answer it with a
professional greeting. Now, just a few weeks ago, I did a full lesson on
46 must have phrases for
professional telephone calls in English. I’m going to leave a link to that video
here and in the show notes below the video, but here is one way I definitely
recommend answering the telephone when the interviewer calls you.
Hello, this is Annemarie. It’s that simple – a hello, but
notice that my voice is going down. Hello, this is Annemarie.
When my voice goes down, it shows more control and
confidence in my speaking. Tip number four is to have all your
materials ready: your resume or your CV, your cover letter, the job description. You could even have your LinkedIn
page on your computer in front of you. This is one of the bonuses of a phone
interview when the other person can’t see you. You can have all those materials in
front of you so that if you start to feel stuck or you get nervous, you can quickly reference or look
at your resume, the job description, whatever you need to keep you
focused and going forward. Now one thing before we
move on to the next tip, if you have all those materials
printed and available, be careful about the noise that all that
paper will make. If you move it around. I recommend that you have everything
laying on a desk or a table before the phone call starts and have it in
place so it’s easy for you to find. You don’t want to be moving things around
and creating a lot of background noise or distraction during
your phone interview. Tip number five is something I work
on with all of my students when we’re preparing for job interviews.
Pause before you speak. When we are nervous, we naturally want to speak faster and
we feel this pressure to immediately respond when someone asks us a question. But when we do that, when we respond
too fast or when we speak quickly, it indicates fear or anxiety. And again, this is an opportunity for
you to communicate that
you are a calm professional who is in control. Taking a slight or very short pause
before you answer a question definitely communicates that message. Let me show you how long
that pause should be, so let’s imagine that I’m in an interview. I’m going to share a question
the interviewer might ask
me and then I’m going to pause just briefly
before I start my answer. So first the interviewer Annemarie, tell me about some of the challenges
you faced as an academic director. That’s a really good question. I definitely remember a time when
and then I would continue my story. Did you notice there was
just a short little pause. The benefit of that pause is I don’t
sound rushed or nervous and it gives me just a moment to think about what I want
to say and get all my ideas organized so that I can communicate them easily. Tip number six is do your research
before you start the job interview, your interviewer will know immediately
if you have thoroughly read the job description. If you’ve
reviewed the company’s website, if you’re familiar with the
company’s products or services, who their clients or competitors are, because they’re going to be listening
for some important key words. And if you don’t use those keywords, they immediately start
putting you on the no list. You want to make sure that you’re using
the language and vocabulary that is important to the company. The best way to find some of those
important words is to review the company website. Look for words that are repeated, often review their mission and values
and look at the job description. Carefully look for power words. I just did a lesson on
power words last week. Look for verbs that talk about what
you’re supposed to do in the job and and finally, tip number seven is
say thank you. Now, of course, at the end of the interview,
before you finish, you should definitely thank your
interviewer on the telephone, but I also recommend that you send a
short thank you note or a quick thank you email the same day of your interview. It’s one of the best ways to be memorable
and to show that you truly want the position. And with that you have seven tips to
successfully do a telephone interview in English. And now I have one
challenge question for you. I want to know what is the best piece
of advice you have received for doing a job interview in English. You might have a piece of advice that
is perfect for someone else in the Confident English community. So I would love to hear what it is
and I have a second question for you. I would love to know what question in
an interview makes you the most nervous. What questions worry you the most? You can share your answers with me in
the comments just below this video and if you found this video helpful
to you, I would love to know. You can let me know in three
very simple ways. Number one, give this video a thumbs up and subscribe
to the Speak Confident English YouTube channel so you never miss one
of my Confident English lessons. Number two, you can share this lesson with family
or coworkers on Facebook and LinkedIn. And finally, if you know someone looking for a job
and you know they’re going to do a job interview in English,
email them this lesson, they will definitely thank you for
it. With that, have a wonderful week. Thank you for joining me and I’ll see
you next time for your Confident English lesson.

16 thoughts on “Phone Interview in English [7 Tips for Success]”

  1. Really great tips, thank you so much. These are very good tips that I will use in a job interview in any language! 👏👏👏

  2. These 7 tips for a phone conversation were fantastic to me because when you receive a call and you have to answer in English, for sure you will be thinking what are you gonna say and get nervous. Thank you so much teacher, have a nice day.

  3. I loved the tips take pause after break and the last one say and sending the thank you mail on the same day. I don’t why maybe anxiety I always hurry in answering the Interviewer’s questions. I always try to take a pause but not doing. But little bit better compare to previous.

  4. My piece of advice is if you receive the call from some interviewer and the place is noisy, you could ask her or him if it's possible rescheduale the call to some minutes after, as you can't hear or understand what she or he is talking about.

    The question that makes me feel nervous is when the interviewer asks me about the time that I haven't worked. In my case has been 4 years I couldn't work because I didn't have my valid ID in another country, then I get my ID but I went to abroad to stud English Language and currently finding a job has been so hard. I'm not sure some interviewers are emphats.

  5. Those are great tips, l like them, the most tips that I liked is to get the benefit from the phone interview by prepare all of the materials that I need.then the question that makes me nervous is what are the weaknesses and strength points of you?

  6. Hi Annamarie,
    Fantastic task by your side, how to make more effective your telephonic interview with your wonderful suggestions.
    I feel uncomfortable when the interviewer asked: "tell me about your weakness".
    Thank you.

  7. Hello, Annmarie. I enjoy your videos and find them helpful. Every job interview is a challenge, and more if it isn't in your own language. From my point of view, the most difficult question would be to list my weakness

  8. Hello, Annmarie. Thank you for these 7 tips. I think your information will be useful for an interview in any language.
    It’s very important for me to pause before answering and to speak briefly. The most important question personally for me is what kind of person you are. Thank you for your video and have a nice day.

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