Phone Interview Tips—What to Do Before, During, and After a Phone Interview

In this video, we’re going to walk you through
one of the most nerve-wracking parts of the hiring process. We’re going to walk you through what to do
before, during, and after the phone interview to make sure that you get through to the next
step. You’ll know what to do beforehand, what you’re
supposed to be doing while the interviewer is talking, and you can’t miss the key step
that you need to take after the interview’s ended. And for those of you who stick around until
the end of the video, we’ve got an extra bonus tip at the very end. I’m Jacq, the content and production associate
here at Career Contessa, the only career site built exclusively for women. Be sure to like this video and subscribe,
because we drop new content every week. There’s nothing easy about talking to an interviewer
over the phone when you can’t read their body language or facial expressions, you’re trying
to remember to talk slowly, and you’re also worried about background noises. But, phone interviewing is also where every
job opportunity starts. So how do you make them easier? Here are the best phone interview tips for
what to do before, during, and after that phone interview, to make sure that you move
on to the next step of the hiring process. Before
Before you get ready for that phone interview, you’re going to want to make sure you do a
few things. First, research the company and your interviewer
thoroughly. Know what their products and services are,
when the company started, and what their company mission is. Learn more about what their work culture is
like. The other thing you’ll want to make sure you
do is research your interviewer. You can probably find them on LinkedIn. This is important because any commonalities
you can bridge between you and the interviewer will make you more memorable. The next thing you’re going to want to do
is make sure your space is prepared. You’ve got a quiet room, and if you’re doing
this with your cell phone, make sure it’s fully charged and that you have headphones. Maybe even do a test run and make sure that
you have great service. Try to be set up ten minutes before your interview,
so you won’t seem rushed or frazzled once they call. During your interview, you’ll want to have
your resume printed out in front of you. Your priority here is to listen. What’s tough about phone interviews is that
you can’t see the other person on the other side of you. You don’t get to read their body language. So you really need to be listening to what’s
their tone of voice, let them finish their sentence before maybe you start answering,
to make sure that you actually get their full question. The other thing you’re going to want to make
sure you do is to tie yourself and your experience directly to the job description having direct
comparison. So if they ask you, “Why are you interested
in this role, what made you apply?”, you can answer that easily—but make sure that you
can also include why you’re a good fit. You want to be constantly drawing similarities
between what they’re looking for, and what you have. The interviewer loves that. When you’re in the middle of that phone interview,
that you’re asking great questions, because you want to make sure that this is going to
be a job that’s worth your time to keep pursuing in an interview stage. When the interview starts to wrap up, make
sure you ask the interviewer about their timeline. Ask them what are the next steps, and if you
are really interested in the job, don’t be afraid to share that information. You can say something like, “Wow, I loved
everything I heard about this role in this company today, I’m really excited about talking
about this role further with you.” It’s never a bad idea to leave them with the
idea that you’re excited as well. Once the call has ended, the next thing you
want to do is send a thank you email within 24 hours. This is really important—we would even say
it’s a crucial step. When our CEO Lauren was a recruiter, they
wouldn’t give people callbacks if they didn’t send thank you notes. It’s a nice opportunity to thank them again,
and to stay in their inbox. You might even want to attach your resume
in your thank you note, just so it’s easily accessible. It never hurts to be extra careful. When it comes to following up, hopefully you
hear back from them within a week or something like that. If you don’t, send another note to them just
saying, “Hey, I wanted to circle back, see where things were. I’m really interested in this role.” Then, if you still don’t hear back from them
two weeks later, you can follow up again. After that last follow up, you have to let
it lie. Maybe they don’t have a lot of candidates
that they’ve interviewed yet. Or maybe they’re still in the process of working
with hiring managers. Don’t take it as a sign that it’s an absolute
no, you just don’t want to become annoying with it. We’re confident that these tips will help
you get to the next round—and to help you prepare for the in-person video, we’ve got
free, downloadable interview question flashcards for common interview questions—with our
tips on how you should answer them. Do you prefer phone interviews, or in-person
interviews? Tell us in the comments! If you thought this video was helpful, go
ahead and give it a like. Be sure to subscribe so you don’t miss our
next video—we release new content every week!

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