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Real English – Ordering food on the phone

Real English – Ordering food on the phone


Hi. I’m Rebecca from engVid. In today’s lesson,
I’ll show you how to order food on the phone. Sometimes we learn how to do all kinds of
other sophisticated things in a new language, but we still feel nervous when we need to
do simple things. So, this is one of those things. And hopefully after this lesson, you
won’t be nervous or shy to order food on the phone. All right? Let’s see how a
typical dialogue might proceed. Okay? So, let’s say you call, you know what you
want. All right? And you say: “I’d like to order please.” So, the person asks you: “Pick-up
or delivery?” That means: do you want the food delivered to your home, or are you going
to go there and pick up the food from the restaurant? Okay? So: -“I’d like to order
please.” -“Pick-up or delivery?” Let’s say you want it delivered,
so you say: “Delivery.” So, if you want it to be delivered, the person’s
going to ask you some more questions. For example: “What’s your address?” So you say:
-“66 Fleet Street, Apartment 4.” -“What’s your phone number?” You give your phone number.
-“647-2164.” -“What’s your buzzer code?” Okay? Now, what’s a buzzer code? In many North American
buildings, as part of the security system, you can’t get into the building by just walking
in. There’s usually a security door which can only be unlocked by the residents from
upstairs. All right? And the buzzer code does not… Is a separate number from the apartment
number. This is an added layer of security so that nobody can know exactly how to get
inside, and so on, and they won’t know which apartment you live in. So, a buzzer code is
a number that is given to you so that you answer it in your apartment and you can let
somebody inside to… Into the building when they either press the button or they punch
in the number. So this is like a code. So this is the buzzer code. -“What’s your
buzzer code?” Let’s say: “612.” Okay? Then: “What would you like to order?” Now
you give them your order. “1 Pad Thai and three veggie spring rolls.” Okay? Let’s say
you called a Thai restaurant. All right. So, “veggie”, you know, it’s used, it’s like short
form, “vegetarian”. Right? Next, so the person says: -“Anything else?” -“Could you please
send some chilli sauce?” Okay? Anything extra that you want or any special instructions you
have about how the food should be cooked, that’s the time to say it.
All right? Next will come the question of money. So:
“How are you paying?” So, you could just say: “Cash”, or: “Mastercard”, “Visa”, “Debit”. All
right? You’ll see that a lot of this conversation is very short, to the point. Okay? It’s not
long sentences because nobody has time, also. They’re usually very busy at these places.
So they just ask you basic questions, so you give basic answers. You don’t
always need to use a full sentence. Okay, then maybe you want to ask them: “How
much will..?” Some other questions, like: “How much will that be?” Or: “How much is
it?” Let’s say the person says: -“$18.47.” -“How long will it take?” -“About 45 minutes.”
-“Okay, thanks.” -“Thanks. Bye.” Okay? So, you see that the conversation goes pretty
fast, but at the same time, if you know what to expect, it will be a lot
easier for you to order the food. Let’s run through it one last time, fast.
-“I’d like to order please.” -“Pick-up or delivery?” -“Delivery.” -“What’s your address?”
-“66 Fleet Street, Apartment 4.” -“Your phone number?” -“612-9148.” -“Your buzzer code?”
-“317.” -“What would you like to order?” -“One Pad Thai and three veggie spring rolls, please.”
-“Anything else?” -“Could you send some chilli sauce, please?” -“Okay. How are you paying?”
-“Cash. How much will that be?” -“$18.47.” -“And, how long will it take?” -“Oh, about
half an hour.” -“Okay, thanks.” -“Thanks. Bye.” Okay? So, that’s how
you order food in English. And if you’d like to do a quiz on this, please
go to our website: www.engvid.com. Thanks for watching. Bye for now.

40 thoughts on “Real English – Ordering food on the phone”

  1. You are Great, I love your channel, because you're really clear to speak and teach, and your voice tone it's perfect. Thank's a lot for explain us.

  2. Hey Rebecca, Thank you for you time, for your class is easy going. Hey if I want more practice, could Teach me more, like individual class or something else.

  3. Rebecca thank you for your class. They're very interesting. I'm really starting to understand what you say…I will follow all your lessons

  4. How expensive the food that reasturant? However this kind of expression is nobody concentrate to learn how is order through the telephone. but still nervous when they are doing it.

  5. Hey, REBECCA go on ! Teach me more exciting English. Thank you so much I like your command lessons lovely and very useful.

  6. If you're paying with cash and the delivery man arrives with the food. How do you get your change back if you paid more then the total price of the food?

  7. I just watched a full video on how to order food and I speak perfect English and order food almost ever night. What am I doing with my life

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