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Robocalls could drop dramatically, as FCC tells phone companies to block calls for you

Robocalls could drop dramatically, as FCC tells phone companies to block calls for you


THE INFORMATION IS POSTED NOW UNDER TOP STORIES ON YOUR FREE NEWS CHANNEL 8 APP. CHEATED, LIED TO OR SCAMMED? SHE’S TACKLING EVERYTHING TO MAKE SOMETHING GOING WRONG RIGHT. BETTER CALL BEHNKEN. ROBO CALLS ARE ANNOYING AT BEST AND OFTEN END UP COSTING YOU MONEY WHEN A SCAMMER IS ON THE OTHER END. THE FCC IS TAKING ACTION WITH A NEW RULING ALLOWING CELL PHONE CARRIERS TO STOP THE ROBO CALLS FOR YOU. 8 ON YOUR SIDE INVESTIGATOR SHANNON BEHNKEN JOINS ME NOW. THIS SOUNDS SO GOOD. I HOPE IT’S NOT TOO GOOD TO BE TRUE. ME, TOO. THIS IS NEW AND THERE ARE A LOT OF KINKS TO WORK OUT, BUT FOR MANY OF US THIS COULD BE A GAME CHANGER. IT MAY FINALLY BE SAFE TO ANSWER YOUR PHONE AGAIN. ROBOCALLS. YOU HAVE BEEN APPROVED TO LOWER YOUR INTEREST RATE. Reporter: HOW MANY CALLS DO YOU GET? A DAY? AT LEAST 10. Reporter: 10 CALLS A DAY. ONLY 10? THEY’RE SO ANNOYING. MORE LIKE 20. Reporter: ROBOCALL INDEX U MAIL CLAIMS JUST LAST MONTH 65 PESKY ROBOCALLS FLOODED TAMPA BAY AREA PHONES EVERY HOUR. I’VE GOT A BLOCKING APP THAT TRIES TO KEEP MOST OF THEM AWAY, BUT IT’S PRETTY BAD. Reporter: HELP IS ON THE WAY. A NEW FCC RULING ALLOWS CELL PHONE COMPANIES TO BLOCK ROBO CALLS SO YOU NEVER EVEN KNOW ABOUT THEM. CARRIERS HAVE UNTIL THE END OF THE YEAR TO DEVELOP TECHNOLOGY TO MAKE THIS HAPPEN. TAMPA ATTORNEY SHAUN HILL FIGHTS ROBOCALLERS IN COURT AND TELLS ME HE COMPACTS THE RULING TO DRAMATICALLY SLOW DOWN THE CALLS. DO YOU THINK THAT THERE’S TEETH IN THIS? IS THIS GOING TO HELP? I THINK IT WILL. IT PROVIDES CERTAIN POWERS TO THE VOICE SERVICE PROVIDERS THEY DIDN’T HAVE PREVIOUSLY. ESSENTIALLY NOW WHAT THIS RULING ALLOWS VOICE SERVICE PROVIDERS TO DO IS AS A DEFAULT THEY CAN BLOCK CERTAIN UNWANTED ROBOCALLS USING WHAT THEY CHARACTERIZE AS A REASONABLE CALL ANALYTICS. Reporter: MOST OF THESE CALLERS WANT YOUR MONEY, BUT MANY ARE OUTRIGHT SCAMMERS WHO HOG THE PHONE SYSTEM. IF THE PHONE COMPANIES CAN BLOCK A LOT OF THESE UNWANTED SCAM CALLS, THEN THEIR NETWORK AND SERVICES THEY PROVIDE WILL OTHERWISE BE FREE FOR THE CONSUMERS TO UTILIZE. SOME WORRY THERE COULD BE A DOWNSIDE. LEGITIMATE CALLS SUCH AS PHARMACY AND DOCTOR CALLS OR CREDIT ALERTS COULD BE BLOCKED AND THAT’S WHY THIS RULING ALLOWS THE CONSUMER TO OPT OUT OF THIS PLAN, BUT YOU HAVE TO CALL YOUR CARRIER NOW TO REQUEST THAT. WHAT DO THE PHONE CARRIERS SAY ABOUT THE PLAN? MOST OF THE CARRIERS WE’VE HEARD FROM ARE IN SUPPORT OF THE PLAN. MANY POINTED OUT THEY’VE ALREADY STARTED THIS AND HAVE PROGRAMS TO HELP TARGET AND BLOCK THESE ANNOYING CALLS ALREADY. IT’S A STEP IN THE RIGHT DIRECTION, BUT WE ALL KNOW

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