This video is designed to help you better
understand the symptoms that your TV is showing and to also help you when gathering information
and troubleshooting when seeking help for your TV repair. When troubleshooting, be sure
to ask the following questions and take notes as you are observing the symptoms. We will now go over some common symptoms that TVs can show and what we should look for in
greater detail with these symptoms. The first symptom, lines going across the screen. Are
the lines vertical or horizontal? Are the lines a certain color or black and
white? What section of the TV, do the lines show
up in? The top half? The lower half? The right side?
Or the left side? Is your screen discolored?
Do the lines always appear on the screen when using different inputs?
For example, if you switch from HDMI-1 input to HDMI-2 input, are the lines still there?
When you pull up the menu on your TV, do the lines on the screen show up over the menu
or behind the menu? Do the lines always appear on the screen or
are they intermittent? Now that you have gathered the information
about the lines on your TV, go ahead and give our customer service department a call or
you can leave a comment below this video with the details of the symptoms that your TV is
displaying. Please be sure to always include the TV model
number, brand and any other information about the TV that is necessary.
Thank you for watching one of our many tutorials here at ShopJimmy.com. We strive to
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